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Pallets
Showing 15–25 of 25 results
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Cosy Nights Ready Mix
Perfect for those cold, dark wintery nights when you just want to cosy up in front of the fire and keep warm.
View in store pricesDescriptionQuantitiesDeliveryPackagingCosy Nights Ready Mix
Perfect for those cold, dark wintery nights when you just want to cosy up in front of the fire and keep warm.
When necessary, we may substitute products with equivalents. Substitutions will always be of equal or greater value, and be suitable for the purpose required.
Made From:
WillowWarm Briquettes are made in Ireland from coppiced willow, compressed into short, dense heat logs, measuring 16cm by 7.5cm.
Beech Nestro are made from fine ground pure beech sawdust generated as a by-product from furniture, floor and house frame manufacture.
UK RUF are a dense softwood RUF from England.
Woodlets Heat Logs are large, dense cylindrical briquettes, made in Scotland using pure wood from sustainable UK timber
Hardwood Pini-Kay are a mixed hardwood briquette, consisting of 80% Hornbeam and 20% Oak
Hotmax are made from the waste fines (bark and wood) left over from the manufacture of horse bedding shavings.
Dr Heat are carbon neutral firelighters made in England from miscanthus grass and recycled candle wax
Perfect for:
Everything you need to run most sizes of stoves, using pure wood products. The combination of briquettes generates intense heat over several hours.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
Full Pallet:
Dr Heat box of 30 x 3
Hotmax 20kg x 5
UK RUF 10kg x 20
Woodlets Heat Logs 10kg x 27
Beech Nestro 10kg x 13
Hardwood Pini-Kay 10kg x 13
WillowWarm 8.5kg x 14
Half Pallet:
Dr Heat box of 30 x 2
Hotmax 20kg x 3
UK RUF 10kg x 8
Woodlets Heat Logs 10kg x 10
Beech Nestro 10kg x 8
Hardwood Pini-Kay 10kg x 8
WillowWarm 8.5kg x 8
Quarter Pallet:
Dr Heat box of 30 x 1
Hotmax 20kg x 2
UK RUF 10kg x 4
Woodlets Heat Logs 10kg x 5
Beech Nestro 10kg x 4
Hardwood Pini-Kay 10kg x 4
WillowWarm 8.5kg x 4
Pallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
These briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities.
Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes.
Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.
This product has multiple variants. The options may be chosen on the product page -
Small Stove Mix
An easy-to-use mix, ideal for a small stove. Giving great heat over a long period, this mix suits stoves 5kw and under.
View in store pricesDescriptionQuantitiesPackagingDeliverySmall Stove Mix
Current picture is not yet updated: Please see description for contents.
From time to time we may substitute products with others that are equally suited to the small stove mix and of equal or greater value.
Made from:
- Dr. Heat Firelighters are made in the UK from dried chopped miscanthus grass soaked in scented candle wax waste from a candle manufacturing factory.
- Everyday Value are made from mixed hardwoods in England
- Hardwood Pini-Kay are pini-kay briquettes made from oak and hornbeam
- Hotmax are made from the waste fines (bark and wood) left over from the manufacture of horse bedding shavings.
- Kindling Sticks are made from kiln dried softwoods in Scotland
- UK RUF are a dense softwood briquette produced in England
- Woodlets Heat Logs are made from mixed softwoods in Scotland
- WillowWarm Briquettes are made in Ireland from coppiced willow, compressed into short, dense heat logs, measuring 16cm by 7.5cm.
Burning characteristics:
- Dr. Heat Firelighters light easily and burn for about ten minutes, easily setting light to any good dry kindling. We like the fact they are a UK product and a highly effective, easy to use lighter.
- Hardwood Pini-Kay are easily cracked into smaller sections if required, but they do not expand and so are easy to use on a small stove. They light easily and burn long and hot with an excellent flame. Highly suitable for the smaller stove of around 5kw. The bark content leaves more ash, which in turn helps with long burn time.
- WillowWarm is perfect for smaller stoves and open fires. Its short length means it does not have to be broken, so it is clean, mess free and extremely easy to use. The blocks are very densely pressed, meaning you get an excellent burn time from them and they burn with a very attractive flame.
- Everyday Value are easy to light and quick to reach a high operating temperature, which enables your stove to work at maximum efficiency. They burn with a lively flame to start with, then turn red hot and provide a good steady heat for a couple of hours. Everyday Value Briquettes will expand lengthways as they burn, so place them across your fire rather than pointing towards the hearth.
- Hotmax can be used as a kindling to light or revive any fire. Being quite small they also make an ideal main fuel for small stoves under 5kw. They can be variable in density with the harder denser briquettes being best for using as a main fuel whilst the softer lighter ones are best for use as a kindling.
- Woodlets Heat Logs are perfect for all stoves and open fires. Generating excellent heat with an attractive flame, you can expect an active burn time of 1.5 – 2 hours. Because they’re easy to break they can be used on all sizes of stove or open fire.
- UK RUF are a dense RUF briquette. They will burn for around 1-2 hours.
- Kindling Sticks are an old-fashioned favourite, our kindlers are clean, dry and easy to light. They will burn quicker than Hotmax or other cobs but will ignite a well-laid wood based fire easily and effectively.
Perfect for:
An easy to use mix of products that are ideal for a small stove. Easy to light and giving good heat over a long period, this mixture of briquettes will suit most small stoves.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
Full Pallet
5 x Hotmax 20kg bags
3 x Dr Heat
3 x Kindling Sticks 6kg nets
18 x UK RUF 10kg packs
48 x Everyday Value Briquettes 5kg packs
16 x Woodlets Heat Logs 10kg packs
13 x Hardwood Pini-Kay 10.4kgpacks
13 x Willowwarm 8.5kg packs
Half Pallet
3 x Hotmax 20kg bags
2 x Dr Heat
2 x Kindling Sticks 6kg nets
9 x UK RUF 10kg packs
24 x Everyday Value Briquettes 5kg packs
8 x Woodlets Heat Logs 10kg packs
6 x Hardwood Pini-Kay 10.4kg packs
7 x Willowwarm 8.5kg packs
Quarter Pallet
2 x Hotmax 20kg bags
1 x Dr Heat
1 x Kindling Sticks 6kg nets
5 x UK RUF 10kg packs
12 x Everyday Value Briquettes 5kg packs
4 x Woodlets Heat Logs 10kg packs
3 x Hardwood Pini-Kay 10.4kg packs
3 x Willowwarm 8.5kg packs
These briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities.
Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes.
Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.
Pallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
Express Packs:
Wood Fuel express pack orders are sent with APC, who offer a Next Working Day service to most of the UK. Some areas are on a 2-5 day service, so if you need your order urgently please check with us first.
We do not guarantee Next Working Day delivery, although we will always dispatch your order as quickly as possible to ensure it has the best chance of arriving when you need it. Orders placed after 12pm will generally be dispatched the next day, or on Monday if placed after 12pm on a Friday.
For further information on delivery, please see our dedicated page.
This product has multiple variants. The options may be chosen on the product page -
Waxling Firelighters
Made from fine, kiln dried pine strands (wood wool) coated in candle wax, these dense little firelighters are clean, chemical free and odourless.
View in store pricesDescriptionWaxling Firelighters
Made from:
Waxling Firelighters are made from fine, kiln dried pine strands (wood wool) coated in candle wax. They are 100% natural, chemical free and odourless, so no smell on your fingers after handling, and they’re completely safe to use.
Burning characteristics:
A Waxling Firelighter burns for about 8-10 minutes, which is long enough to light any well-built wood fire. Because they’re densely bound, just one in the middle of a handful of cobs or kindlers lights easily. Sometimes you’ll find a Waxling that’s a bit too tightly bound – don’t worry, just twist it a little first to loosen the outer fibres.
There are a few wood wool lighters on the market but many of them are very poor quality, so you need to use a few of them per fire. Waxling Firelighters are one of the best we’ve found, because you only need to use one per fire, which makes them better value then the cheaper packs. They’re also more attractive and cleaner than many alternative brands. Our staff love them!
Perfect for:
Waxling Firelighters are a clean, natural and very effective way of lighting any wood-based fire. Because they’re so attractive, they’re also a very popular gift item, especially at Christmas. You can use them year round to light barbecues, chimineas, firepits and pizza ovens as well.
Packaging
Packaged in Perthshire, Scotland by a small family firm, Waxling Firelighters come in plastic bags of 40 firelighters.
The environmental impact of our products is important to us, so we are constantly working with our suppliers to improve the sustainability of their packaging by using cardboard in place of plastic wherever possible.
This product has multiple variants. The options may be chosen on the product page -
Woodlets Biomass Pellets
Woodlets is the UK’s leading brand of super premium grade wood pellets. Woodlets are produced in Scotland from 100% sustainable UK timber, are BSL registered and fully RHI compliant.
View in store pricesDescriptionParametersDimensionsPackagingDelivery
Woodlets biomass pellets are the UK’s leading brand of super premium grade wood pellets. Woodlets are produced in Scotland from 100% sustainable UK timber, are BSL registered and fully RHI compliant. We are registered with the Biomass Suppliers List (BSL) and every purchase comes with a BSL compliant receipt.
Woodlets biomass pellets are only for use in biomass boilers and specialised pellet stoves; they are not suitable for use in wood burning stoves, multi-fuel stoves, or open fires.
Woodlets are also suitable for use in pellet-fired pizza ovens. These are softwood pellets but once pelletised, there is very little difference between soft and hardwoods. They have the same energy output as branded hardwood pellets but cost much less to buy. You can read about our personal experiences using Woodlets as pizza fuel here.
Woodlets are produced from FSC certified forestry. FSC stands for the Forest Stewardship Council. This ensures that the timber used is sourced from forestry which complies with strict social and economical responsibility standards. To read more about the Forest Stewardship Council, click here.
Woodlets are made in Ayrshire using timber from local forestry, reducing the distance that the raw materials have to travel to be processed. This helps us to drastically reduce our carbon footprint.
Premium quality wood pellets
Complies with ENplusA1
Fully BSL & RHI compliant
Energy Guaranteed 4800KWh/t of heat
100% Grown and produced in the UK
Low ash content
Pellet Size: 6mm
Pack Size: 10kg
Full Pallet: 96 x 10kg bags = 960kg
Restricted Access Pallet: 72 x 10kg bags = 720kg
Half Pallet: 48 x 10kg bags = 480kg
Quarter Pallet: 24 x 10kg bags = 240kg
These pellets come in plastic bags. Please check with your local authority for recycling facilities.
They are not in waterproof packaging. Please take this into account when deciding where to store your pellets.
Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.
Pallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed pallet delivery information please see our dedicated page.
Express Packs:
Wood Fuel express pack orders are sent with APC, who offer a Next Working Day service to most of the UK. Some areas are on a 2-5 day service, so if you need your order urgently please check with us first.
We do not guarantee Next Working Day delivery, although we will always dispatch your order as quickly as possible to ensure it has the best chance of arriving when you need it. Orders placed after 12pm will generally be dispatched the next day, or on Monday if placed after 12pm on a Friday.
For further information on delivery, please see our dedicated page.
This product has multiple variants. The options may be chosen on the product page -
Easy Everyday Mix
MAINLAND DELIVERY INCLUDED
An easy to use, uncomplicated mix of products that make it simple to get great performance from your stove.
View in store pricesDescriptionQuantitiesPackagingDeliveryEasy Everyday Mix
Our Easy everyday Mix is a great blend of some of our best products, helping you to make a seamless switch from traditional logs.
Made from:
- Dr. Heat Firelighters are made in the UK from dried chopped miscanthus grass soaked in scented candle wax waste from a candle manufacturing factory.
- Hotmax are made from the waste fines (bark and wood) left over from the manufacture of horse bedding shavings.
- Woodlets Briquettes are made from mixed softwoods, compressed into dense, chunky heat logs. The sawdust comes from sustainably managed British forests.
Burning characteristics:
- Dr. Heat Firelighters light easily and burn for about ten minutes, easily setting light to any good dry kindling. We like the fact they are a UK product and a highly effective, easy to use lighter.
- Hotmax can be used as a kindling to light or revive any fire. Being quite small they also make an ideal main fuel for small stoves under 5kw. They can be variable in density with the harder denser briquettes being best for using as a main fuel whilst the softer lighter ones are best for use as a kindling.
- Woodlets Briquettes are perfect for all stoves and open fires with each briquette weighing around 1.6kg. Generating excellent heat with an attractive flame, you can expect an active burn time of 1.5 to 2 hours. The unique square shape is practical and popular because it stops the heat log from rolling on the fire. Because they’re easy to break they can be used on all sizes of stove or open fire.
Easy Everyday Mix is perfect for:
An easy to use, uncomplicated mix of products that make it simple to get great performance from your stove. Easy to light and simple to keep burning, this mixture of briquettes will suit most stoves.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
Full Pallet:
3 x Dr Heat Firelighters
5 x Hotmax 20kg
86 x Woodlets BriquettesHalf Pallet:
2 x Dr Heat Firelighters
3 x Hotmax 20kg
43 Woodlets BriquettesQuarter Pallet:
1 x Dr Heat Firelighters
2 x Hotmax 20kg
21 Woodlets BriquettesThese briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities.
Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes.
Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.
Pallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
This product has multiple variants. The options may be chosen on the product page -
Premium Mix
An updated, simplified Premium Mix, which keeps it easy with top quality products. Great heat, attractive flames and long burn time from our premium briquettes.
View in store pricesDescriptionQuantitiesPackagingDeliveryPremium Mix
An updated, simplified Premium Mix, which keeps it easy with top quality products. Great heat, attractive flames and long burn time from our premium briquettes.
Current picture is not yet updated: please see description for contents.
Made from:
- Dr. Heat Firelighters are made in the UK from dried chopped miscanthus grass soaked in scented candle wax waste from a candle manufacturing factory.
- Hotmax are made from the waste fines (bark and wood) left over from the manufacture of horse bedding shavings.
- Beech Nestro are made from fine ground pure beech sawdust generated as a by-product from furniture, floor and house frame manufacture.
Burning characteristics:
- Dr. Heat Firelighters light easily and burn for about ten minutes, easily setting light to any good dry kindling. We like the fact they are a UK product and a highly effective, easy to use lighter.
- Hotmax can be used as a kindling to light or revive any fire. Being quite small they also make an ideal main fuel for small stoves under 5kw. They can be variable in density with the harder denser briquettes being best for using as a main fuel whilst the softer lighter ones are best for use as a kindling.
- Beech Nestro are acclaimed by many to be the best briquette in Europe. They are made from pure beech hardwood ground to a fine particle size and densely compacted into 4 x 2.5kg briquettes per 10kg pack. They are exceptionally clean to handle even when broken. Burnt whole or cracked into smaller sections they generate a good flame and burn for several hours with a lovely hot glow. Truly the best main fuel briquette you will ever experience.
Perfect for:
Premium Mix contains everything you need to run your stove, using pure wood products. The combination of briquettes generates intense heat over several hours.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
Full Pallet:
3 x Dr Heat
5 x Hotmax
84 x Beech Nestro
Half Pallet:
2 x Dr Heat
3 x Hotmax
42 x Beech Nestro
Quarter Pallet:
1 x Dr Heat
2 x Hotmax
21 x Beech Nestro
These briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities.
Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes.
Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.
Pallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
This product has multiple variants. The options may be chosen on the product page -
Everyday Value Briquettes
Sale!
A small, versatile hardwood briquette. Easy to light, high heat output, relatively quick burn.
Dimension: 300mm long x 72mm dia.
Pack: 4 briquettes = 5kgView in store pricesDescriptionPallet QuantitiesParametersDeliveryRestricted AccessStoring Your BriquettesEveryday Value Briquettes
Made from:
Everyday Value Briquettes (formerly known as UK Hard) are a cylindrical briquette made from a mixture of hardwoods. They’re made in England using sawdust produced from the manufacture of hardwood mouldings for furniture. Each 5kg pack contains four briquettes that very easily break into smaller sections; this makes them better suited to smaller stoves as they may burn too fast in larger stoves.
Burning characteristics:
They are easy to light and quick to reach a high operating temperature, which enables your stove to work at maximum efficiency. They burn with a lively flame before providing a perfect ember bed for the next briquette. Everyday Value Briquettes will expand lengthways as they burn, so place them across your fire rather than pointing towards the hearth.
Perfect for:
Smaller stoves under 5kw. Break them up into smaller pieces and place them around one firelighter for a quick and easy way to light the fire, or use as a main fuel.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
Country of Origin:
UK
Full Pallet: 192 x 5kg packs (768 briquettes) = 960kg
Three-Quarter Pallet: 144 x 5kg packs (576 briquettes) = 720kg
Half Pallet: 96 x 5kg packs (384 briquettes) = 480kg
Quarter Pallet: 48 x 5kg packs (192 briquettes) = 240kg
Composition: Mixed hardwoods
Compression: 1,200kg/m3
Calorific value: 5.0 kWh/kg
Max. ash content: <3%
Max. water content: <7%
Product Standard: BSL, FSC, Ready To BurnDimensions
Block: 300mm long x 72mm dia.
Weight: 1.25kg approx. per briquette
Pack: 4 briquettes = 5kgPallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Due to industry regulation changes, if you require a 7.5 tonne delivery vehicle the maximum pallet weight you can order is 720kgs. If you are unsure what vehicle size you need please phone us on 01387 731 210 to discuss your requirements.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet for non-restricted access deliveries is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
A good guide is to expect the driver to leave your pallet where your bin goes out for collection.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
Express Packs:
Wood Fuel express pack orders are sent with APC, who offer a Next Working Day service to most of the UK. Some areas are on a 2-5 day service, so if you need your order urgently please check with us first.
We do not guarantee Next Working Day delivery, although we will always dispatch your order as quickly as possible to ensure it has the best chance of arriving when you need it. Orders placed after 12pm will generally be dispatched the next day, or on Monday if placed after 12pm on a Friday.
For further information on delivery, please see our dedicated page.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this. As a guide, please check the measurements:
Length of vehicle: 11 metres; Height of vehicle 4 metres. 18T & 7.5T vehicles are the same width.
The driver may not be able to access your road if there are:
• low overhead lines or low hanging branches
• low bridges or bridges with weight limits
• narrow access roads that prevent the vehicle manoeuvering/turningRestricted Access
If you think that an 18 tonne lorry will not be able to access your road, we can ask Palletways to use a smaller vehicle. For this option, please ensure:
• your order weighs no more than 720kg
• you tick the ‘Access Restrictions’ button at checkout
• you put in your order notes that you require a 7.5T vehicle7.5T is the smallest vehicle we can request. If you’re not sure, please phone us on 01387 731 210 and we can check your access for you.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
We recommend storing your briquettes indoors only.
Storing Your Briquettes – The Basics: DO store your briquettes in:-
- Watertight shed
-
- Dry garage
-
- Porch or conservatory
-
- Inside house
-
- Dry outbuildings
-
- Some plastic garden stores, as long as they are watertight
-
- Traditional log stores
-
- Uncovered, outdoor areas
-
- Buildings that are damp or have high humiditiy levels
Packaging
These briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities. Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes. Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.This product has multiple variants. The options may be chosen on the product page -
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Complete Selection Pallet
A selection of each of our briquettes, to let you try our full range easily and conveniently.
View in store pricesDescriptionPallet QuantitiesPackagingDeliveryComplete Selection Pallet
This product arrives on a pallet. You need to be home to receive your delivery and delivery will take 3-5 days for most areas.
We will alter this mix depending on which products are available at the time of your order, but the below is a rough guide of what you may receive.
Waxlings x 1 bag of 40
Dr Heat Firelighters x 1 box of 30
Hotmax x 1 @ 20kg = 20kg
Everyday Value x 4 @ 5kg = 20kg
UK RUF x 2 @ 10kg = 20kg
RUF Beech x 2 @10kg = 20kg
Willowwarm x 2 @ 8.5kg = 17kg
Woodlets Briquettes x 2 @10kg = 20kg
Woodlets Heat Logs x 2 @ 10kg = 20kg
Pini-Kay x 2 @ 10kg = 20kg
Beech Nestro x 2 @ 10kg = 20kg
ENVI 8 x 2 @ 9kg = 18kg
Total weight: approx. 196kg
We also have a large ENVI XL briquette available. We don’t automatically include this in our mix due to the size of the briquette however if you have a large stove let us know and we can swap with other products.
Burning characteristics:
Waxlings and Dr Heat are excellent natural, non-toxic firelighters
Hotmax are perfect as a kindling replacement. They burn for twice the length of time for half the cost of kindling
UK RUF and RUF Beech burn for a few hours and are ideal when mixed with hotmax to start your fire
Everyday Value are an easy to break, small briquette, great for getting fast heat or reigniting a dying fire
Woodlets Briquettes and Heat Logs are a great general purpose briquette, ideal for all size stoves
Willowwarm are a small dense briquette, ideal for smaller stoves
Pini-Kay produce an excellent flame and lots of heat in smaller stoves. Good long ‘glow time’
Beech Nestro and ENVI 8 are our best quality densely made large briquettes, which burn hot over a long period.
Perfect for:
This wide and varied mix contains samples of the best modern high performance briquettes we supply.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
We alter this mix depending on which products are available at the time of your order, but the list below is a typical guide of what you will receive.
Waxlings x 1 bag of 40
Dr Heat Firelighters x 1 box of 30
Hotmax x 1 @ 20kg = 40kg
UK RUF x 2 @10kg = 20kg
RUF Beech x 2 @10kg = 20kg
Everyday Value x 4 @ 5kg = 20kg
Willowwarm x 2 @8.5kg =17kg
Woodlets Briquettes x 2 @10kg = 20kg
Woodlets Heat Logs x 2 @ 10kg = 20kg
Pini-Kay x 2 @ 10kg = 20kg
Beech Nestro x 2 @ 10kg = 20kg
ENVI 8 x 2 @9kg = 18kg
Total weight: approx. 196kg
These briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities.
Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes.
Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.
Pallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
This product has multiple variants. The options may be chosen on the product page -
Envi XL
Envi 8’s Big Brother. Extra-large, clean burning hardwood briquettes from the USA. Great for long burning in big, greedy stoves. Extra-large, dense blocks, not suitable for small stoves.
View in store pricesDescriptionPallet QuantitiesParametersDeliveryRestricted AccessStoring Your BriquettesEnvi XL
Made from:
Envi XL are made from clean, kiln-dried sawdust from a company in the USA that specialises in producing high quality fuels from sustainably sourced hardwoods. The sawdust is a byproduct from preparing the timber for other industries; hardwood trees are not felled specifically to make these briquettes. These exceptionally large, dense briquettes are made from oak and hard maple.
Burning characteristics:
The huge size of Envi XL makes them ideal for larger stoves – they will be too big for many smaller stoves. They are unlikely to fit on a stove 4kw or smaller but check the measurements provided to be certain.
Larger than their little brother, the Envi8, each Envi XL weighs around 2.7kg and are impossible to break. They have little to no expansion when burning. Because of this, they give a long, hot burn on an established fire and are ideal for keeping large, greedy stoves going.
They are also suitable for burning overnight, with much less ash produced than RUF Bark bricks. Burn time will depend on your stove and air flow settings but some stoves will stay in overnight with these. However, we do not recommend smouldering (burning with low air flow) as it increases the particulates released into the atmosphere.
Please carefully check the provided measurements to ensure they will fit in your stove. They cannot be broken.
Perfect for:
Best suited to long burning in stoves 5kw and over, these chunky briquettes can reduce the need to constantly feed a greedy stove.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
Full Pallet: 105 x 8.2kg packs (315 blocks) = 861kg
Three-Quarter Pallet: 78 x 8.2kg packs (234 blocks) =639kg
Half Pallet: 52 x 8.2kg packs (156 blocks) = 426kg
Quarter Pallet: 26 x 8.2kg packs (78 blocks) = 213kg
Composition: Mixed hardwoods – oak and hard maple
Compression: N/A
Calorific value: 4.8 kWh/kg
Max. ash content: <1%
Max. water content: <8%
Product Standard: Lacey ActDimensions
Block: 25.4cm x 10cm x 10cm
Weight: c.2.7kg
Pack: 3 bricks = 8.2kgPallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Due to industry regulation changes, if you require a 7.5 tonne delivery vehicle the maximum pallet weight you can order is 720kgs. If you are unsure what vehicle size you need please phone us on 01387 731 210 to discuss your requirements.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet for non-restricted access deliveries is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
A good guide is to expect the driver to leave your pallet where your bin goes out for collection.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
Express Packs:
Wood Fuel express pack orders are sent with APC, who offer a Next Working Day service to most of the UK. Some areas are on a 2-5 day service, so if you need your order urgently please check with us first.
We do not guarantee Next Working Day delivery, although we will always dispatch your order as quickly as possible to ensure it has the best chance of arriving when you need it. Orders placed after 12pm will generally be dispatched the next day, or on Monday if placed after 12pm on a Friday.
For further information on delivery, please see our dedicated page.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this. As a guide, please check the measurements:
Length of vehicle: 11 metres; Height of vehicle 4 metres. 18T & 7.5T vehicles are the same width.
The driver may not be able to access your road if there are:
• low overhead lines or low hanging branches
• low bridges or bridges with weight limits
• narrow access roads that prevent the vehicle manoeuvering/turningRestricted Access
If you think that an 18 tonne lorry will not be able to access your road, we can ask Palletways to use a smaller vehicle. For this option, please ensure:
• your order weighs no more than 720kg
• you tick the ‘Access Restrictions’ button at checkout
• you put in your order notes that you require a 7.5T vehicle7.5T is the smallest vehicle we can request. If you’re not sure, please phone us on 01387 731 210 and we can check your access for you.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
We recommend storing your briquettes indoors only.
Storing Your Briquettes – The Basics: DO store your briquettes in:-
- Watertight shed
-
- Dry garage
-
- Porch or conservatory
-
- Inside house
-
- Dry outbuildings
-
- Some plastic garden stores, as long as they are watertight
-
- Traditional log stores
-
- Uncovered, outdoor areas
-
- Buildings that are damp or have high humiditiy levels
Packaging
These briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities. Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes. Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.This product has multiple variants. The options may be chosen on the product page£371.00639 kg (£0.58 per kg)This product is currently out of stock and unavailable.
£183.00228 kg (£0.80 per kg)This product is currently out of stock and unavailable.
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Envi8
Large, clean burning hardwood briquettes from the USA. Great for long burning in big, greedy stoves. Large, dense blocks, not suitable for small stoves.
View in store pricesDescriptionPallet QuantitiesParametersDeliveryRestricted AccessStoring Your BriquettesEnvi8
Made from:
Envi8 are made from clean, kiln-dried sawdust from a company in the USA that specialises in producing high quality fuels from sustainably sourced hardwoods. The sawdust is a byproduct from preparing the timber for other industries; hardwood trees are not felled specifically to make these briquettes. These large, dense briquettes are made from oak and hard maple.
Burning characteristics:
The size of Envi8 makes them ideal for larger stoves – they will be too big for many smaller stoves. Smaller than the Envi XL, each block weighs around 1.5kg and they are impossible to break. Because of this, they give a long, hot burn on an established fire and are ideal for keeping large, greedy stoves going.
They are also suitable for burning overnight, with much less ash produced than RUF Bark bricks. Burn time will depend on your stove and air flow settings but some stoves will stay in overnight with these. However, we do not recommend smouldering (burning with low air flow) as it increases the particulates released into the atmosphere.
Please carefully check the provided measurements to ensure they will fit in your stove.
Perfect for:
Best suited to long burning in larger stoves, these chunky briquettes can reduce the need to constantly feed a greedy stove.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
Full Pallet: 96 x 9kg packs (576 blocks) = 864kg
Three-Quarter Pallet: 72 x 9kg packs (432 blocks) = 648kg
Half Pallet: 48 x 9kg packs (288 blocks) = 432kg
Quarter Pallet: 24 x 9kg packs (144 blocks) = 216kg
Composition: Mixed hardwoods – oak and hard maple
Compression: N/A
Calorific value: 4.8 kWh/kg
Max. ash content: <1%
Max. water content: <8%
Product Standard: Lacey ActDimensions
Block: 24cm x 8cm x 7cm
Weight: c.1.5kg
Pack: 6 bricks = 9kgPallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Due to industry regulation changes, if you require a 7.5 tonne delivery vehicle the maximum pallet weight you can order is 720kgs. If you are unsure what vehicle size you need please phone us on 01387 731 210 to discuss your requirements.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet for non-restricted access deliveries is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
A good guide is to expect the driver to leave your pallet where your bin goes out for collection.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
Express Packs:
Wood Fuel express pack orders are sent with APC, who offer a Next Working Day service to most of the UK. Some areas are on a 2-5 day service, so if you need your order urgently please check with us first.
We do not guarantee Next Working Day delivery, although we will always dispatch your order as quickly as possible to ensure it has the best chance of arriving when you need it. Orders placed after 12pm will generally be dispatched the next day, or on Monday if placed after 12pm on a Friday.
For further information on delivery, please see our dedicated page.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this. As a guide, please check the measurements:
Length of vehicle: 11 metres; Height of vehicle 4 metres. 18T & 7.5T vehicles are the same width.
The driver may not be able to access your road if there are:
• low overhead lines or low hanging branches
• low bridges or bridges with weight limits
• narrow access roads that prevent the vehicle manoeuvering/turningRestricted Access
If you think that an 18 tonne lorry will not be able to access your road, we can ask Palletways to use a smaller vehicle. For this option, please ensure:
• your order weighs no more than 720kg
• you tick the ‘Access Restrictions’ button at checkout
• you put in your order notes that you require a 7.5T vehicle7.5T is the smallest vehicle we can request. If you’re not sure, please phone us on 01387 731 210 and we can check your access for you.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
We recommend storing your briquettes indoors only.
Storing Your Briquettes – The Basics: DO store your briquettes in:-
- Watertight shed
-
- Dry garage
-
- Porch or conservatory
-
- Inside house
-
- Dry outbuildings
-
- Some plastic garden stores, as long as they are watertight
-
- Traditional log stores
-
- Uncovered, outdoor areas
-
- Buildings that are damp or have high humiditiy levels
Packaging
These briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities. Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes. Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.This product has multiple variants. The options may be chosen on the product page -
-
Beech Nestro
Fine Beech sawdust grindings; dense and very clean. The best briquette in our range.
These expand by around 25% so must be broken in half for smaller stoves.
Dimension: 295mm x 95mm
Pack: 4 Logs x c.2.5kg = c.10kgView in store pricesDescriptionPallet QuantitiesParametersDeliveryRestricted AccessStoring Your BriquettesBeech Nestro
Made from:
Beech Nestro are made in Germany from pure beech grindings, which produce a dense, low dust briquette. The beech sawdust comes from a company producing high-end beech products and structures. These Beech Nestro are quite simply the best briquette we have ever found – probably the best briquette in the world.
Burning characteristics:
Each chunky log weighs around 2.5kg, so they’re great for bigger stoves. For smaller stoves, just break them into half before using. This is easy to do, – break them by sharply tapping two of the heat logs together. They’re very highly compressed, so they produce almost no dust and this density helps them burn for several hours. Best of all, they also produce huge amounts of heat with an attractive flame. They expand by about 25% as they burn, so place them across the firebox and just use small amounts until you’re confident with their burning characteristics on your particular stove or fire. Two will last up to four hours with excellent heat and flame characteristics. They generate a consistent heat so you don’t have to be up and down loading the stove or adjusting the air flow.
Perfect for:
Great for both stoves and open fires. For most stoves we recommend breaking them in half, as they will expand a little while burning.
None of our briquettes contain additives or chemicals. They are made from pure, untreated wood by-product and are held together by compression alone.
Full Pallet: 96 x 10kg packs (384 briquettes) = 960kg
Three-Quarter Pallet: 72 x 10kg packs (288 briquettes) = 720kg
Half Pallet: 48 x 10kg packs (192 briquettes) = 480kg
Quarter Pallet: 24 x 10kg packs (96 briquettes) = 240kg
Composition: 100% clean beech grindings
Compression: 1,200kg/m3
Calorific value: 5.0 kWh/kg
Max. ash content: 0.9%
Max. water content: 8%
Product Standard: produced from PEFC woodland, Ready to BurnDimensions
Log: 295mm x 95mm
Weight: c.2.5kg per briquette
Pack: 4 Logs x c.2.5kg = c.10kgPallets
All prices shown include the cost of mainland UK delivery. For offshore addresses, you can check if surcharges apply using our postcode checker.
Due to industry regulation changes, if you require a 7.5 tonne delivery vehicle the maximum pallet weight you can order is 720kgs. If you are unsure what vehicle size you need please phone us on 01387 731 210 to discuss your requirements.
Pallet Orders are delivered by our partner couriers, Palletways, not our own drivers.
Your goods are delivered on a pallet, the footprint of which is usually approximately 1.2m x 1m. The height of the pallet depends on the products you’ve ordered but may be up to two metres high.
The maximum weight of a pallet for non-restricted access deliveries is 980kg.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this.
A good guide is to expect the driver to leave your pallet where your bin goes out for collection.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
For detailed information on pallet deliveries, please see our dedicated page.
Express Packs:
Wood Fuel express pack orders are sent with APC, who offer a Next Working Day service to most of the UK. Some areas are on a 2-5 day service, so if you need your order urgently please check with us first.
We do not guarantee Next Working Day delivery, although we will always dispatch your order as quickly as possible to ensure it has the best chance of arriving when you need it. Orders placed after 12pm will generally be dispatched the next day, or on Monday if placed after 12pm on a Friday.
For further information on delivery, please see our dedicated page.
Our pallet courier will normally deliver your order on an 18 tonne lorry with a tail lift. This means the kerbside of your property must be accessible to a large vehicle. If a bin lorry can access the road then an 18 tonne lorry should be able to as well but it will be up to the driver to determine this. As a guide, please check the measurements:
Length of vehicle: 11 metres; Height of vehicle 4 metres. 18T & 7.5T vehicles are the same width.
The driver may not be able to access your road if there are:
• low overhead lines or low hanging branches
• low bridges or bridges with weight limits
• narrow access roads that prevent the vehicle manoeuvering/turningRestricted Access
If you think that an 18 tonne lorry will not be able to access your road, we can ask Palletways to use a smaller vehicle. For this option, please ensure:
• your order weighs no more than 720kg
• you tick the ‘Access Restrictions’ button at checkout
• you put in your order notes that you require a 7.5T vehicle7.5T is the smallest vehicle we can request. If you’re not sure, please phone us on 01387 731 210 and we can check your access for you.
If Palletways are unable to deliver to the kerbside of your property, for example because of access restrictions which mean a 7.5t vehicle will not be able to get to the property’s kerbside, we will need to put special delivery arrangements in place. These arrangements may incur additional charges, for which you, the customer, are responsible. If you think you may need alternative arrangements please let us know prior to ordering so we can get a quote for you.
We recommend storing your briquettes indoors only.
Storing Your Briquettes – The Basics: DO store your briquettes in:-
- Watertight shed
-
- Dry garage
-
- Porch or conservatory
-
- Inside house
-
- Dry outbuildings
-
- Some plastic garden stores, as long as they are watertight
-
- Traditional log stores
-
- Uncovered, outdoor areas
-
- Buildings that are damp or have high humiditiy levels
Packaging
These briquettes come in plastic wrapped packs. Please check with your local authority for recycling facilities. Each pack is plastic wrapped but not always fully sealed. They are not in waterproof packaging. There will often be gaps in the wrap, due to the wrapping process. The wrap is only there to hold the packs together, rather than to weatherproof them. Please take this into account when deciding where to store your briquettes. Pallets will arrive wrapped in plastic to protect them during their journey. This plastic will temporarily protect them from inclement weather but is not suitable for outside storage. Please ensure you are able to cover/protect the pallet if you are not able to put it under cover immediately.This product has multiple variants. The options may be chosen on the product page -
