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Parcel Delivery For Wood Fuel Samples & Express Bundles

Parcel Delivery Information

Wood Fuel sample orders are sent with APC, who offer a Next Working Day service to most of the UK. Some areas are only on a 2-5 day service, so if you need your order urgently please check with us first.
Since COVID-19 delivery times are no longer guaranteed. We therefore do not guarantee Next Working Day delivery, although we will always dispatch your order as quickly as possible to ensure it has the best chance of arriving when you need it. Orders placed after 12pm will generally be dispatched the next day, or on Monday if placed after 12pm on a Friday.

How much does delivery cost?

All our prices include delivery, so for mainland addresses there will be no additional charges at checkout.

My address is not on the mainland. Will I be charged more?

Yes, unfortunately we have to charge what it costs us to deliver to your address. Because this varies, offshore postcodes are Price on Request, so we can give you a quote before you order.

Can I track my parcel?

Yes. APC orders are tracked. We will email you tracking details when we dispatch your order, so you can log in to the APC website and check on the status of your order.

What will be parcel be packaged in?

Your wood fuel sample packs will be sent in cardboard boxes. If you’ve ordered a few samples or an Express Bundle, your order may come in multiple boxes.
Small orders for firelighters, under 5kg, will be sent in plastic mailing bags.

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01387 731 210

Wood Fuel Co-operative
170 Heathhall Industrial Estate
Dumfries, DG1 3PH

Mon – Fri : 9am to 5pm
Sat: 9am to 4pm (Oct-Apr)
Sat: 9am to 12 noon (May-Sept)
Sun: Closed


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Quick guide to choosing the best Wood Fuel for your stove and lifestyle.

Wood Fuel Co-operative
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*Break - We strongly recommend you break these briquettes in half (or less for very small stoves) because they do expand whilst burning and you don't want them to overfill the fire.
*Easy to light - We always use a Firelighter and Kindling Sticks to start our fires. Most briquettes are graded four stars to light because they are quite dense and require kindling.

Notes:

  • All stove and flue combinations tend to have different burning characteristics. Fuel that works well in my stove may not work so well in your stove, and vice-versa.
  • Most modern stoves are more efficient than most older stoves, meaning a modern quality stove will burn fuel more economically and generate more heat over a longer period.
  • Always try to burn fuel with a 'lick of flame'. Smouldering fuel to try to extend burn time is bad for your stove, flue and the environment due to unburned particulate matter in the smoke.
  • Be prepared to break briquettes into smaller sections to fit into your stove comfortably. Many briquettes do expand whilst burning and you don't want them to expand onto the glass.
  • The chart above indicates which briquettes are easy to break. Some are small enough so they don't need breaking. This makes for a cleaner environment around your stove.
  • All briquettes, except Everyday Value and Hotmax, benefit hugely from using kindling to light them. I suggest five kindling sticks will be sufficient, meaning a net should last 30 days.