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ZIP Payment FAQs


 
Zip split your payments banner Woodfuel Cooperative

How do I pay with Zip?

Paying with Zip online is easy. When you get to the payment page (usually after adding delivery details), select Zip as a payment method. If it’s your first time shopping with Zip, you’ll need to enter some personal details (just name, date of birth and address) so they can do a quick automatic ID check and credit assessment. Their system does this in real-time and if it’s all approved, and you agree on the installment schedule, Zip will take the first installment. Once accepted, we will send the goods (or prepare them for pickup) as we would with any other payment method.

What is required to make my first purchase using Zip?

The first time you use Zip, you will need some details from you (just name, date of birth and UK address) so Zip can do a quick automatic ID check and credit assessment. Their system does this instantaneously and if it’s all approved, you agree the payment schedule and they take the first payment from a UK debit or credit card.

Is there really no interest and no extra fees?

Nope, Zip are not like traditional finance companies. As long as you pay your scheduled payments on time you will only pay the ticket price advertised and not a penny more. But if you miss a scheduled payment, and don’t process a payment before midnight on the day it is due, Zip charge a £4 default fee and a further £4 for every week it is outstanding so make sure you have money in your account in advance of your payments coming out. Zip email you in advance every time as a reminder.

When will my payments be due?

Payments are automatically scheduled to be taken fortnightly. You’ll pay 25% upfront, then 25% fortnightly for the next 6 weeks. Zip try to take payment during the day. If this fails, or if you’d like to make a payment earlier, you can log in to your Zip account (https://zip.co/uk/portal/) and manually make payment.

For more information, visit https://zip.co/uk/help/

Zip, is a trade name of Silver Sapling Finance Limited, registered in England & Wales with company number 11502649 and registered offices at 1 Fore Street, London, EC2Y 9DT, UK.

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Quick guide to choosing the best Wood Fuel for your stove and lifestyle.

Wood Fuel Co-operative
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*Break - We strongly recommend you break these briquettes in half (or less for very small stoves) because they do expand whilst burning and you don't want them to overfill the fire.
*Easy to light - We always use a Firelighter and Kindling Sticks to start our fires. Most briquettes are graded four stars to light because they are quite dense and require kindling.

Notes:

  • All stove and flue combinations tend to have different burning characteristics. Fuel that works well in my stove may not work so well in your stove, and vice-versa.
  • Most modern stoves are more efficient than most older stoves, meaning a modern quality stove will burn fuel more economically and generate more heat over a longer period.
  • Always try to burn fuel with a 'lick of flame'. Smouldering fuel to try to extend burn time is bad for your stove, flue and the environment due to unburned particulate matter in the smoke.
  • Be prepared to break briquettes into smaller sections to fit into your stove comfortably. Many briquettes do expand whilst burning and you don't want them to expand onto the glass.
  • The chart above indicates which briquettes are easy to break. Some are small enough so they don't need breaking. This makes for a cleaner environment around your stove.
  • All briquettes, except Everyday Value and Hotmax, benefit hugely from using kindling to light them. I suggest five kindling sticks will be sufficient, meaning a net should last 30 days.

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